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Privacy Policy

This Policy applies on and from 22nd May 2018

Stream Measurement Ltd attributes great importance to the protection of your personal data. Our business is conducted in compliance with the relevant laws on protection of personal data and data security.  The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a customer of Stream Measurement or as a visitor to our website.


This privacy policy (“Policy”) informs you of the data we collect, store, circulate and use about visitors to the website of Stream Measurement Ltd (“Website”).

By visiting our website you agree with our present Policy, otherwise to have to refrain from the use of our Website.
We reserve the right to adapt and change this Policy from time to time and without notification, we therefore recommend that you return regularly to check the current Policy.

Collected Data

We have appointed a Data Protection Officer (DPO) who has ultimate responsibility within Stream Measurement Ltd for making sure your data is treated in accordance with this Privacy Policy and the law. Our DPO can be contacted by emailing

Personal data such as name, address, telephone number, email address or other identifying information will only be collected by us where you have provided this voluntarily (for example when setting up an account with us, by registering to download information from our website, or from enquiries to our company either by phone, email or online) or if you have consented to the applicable laws on the protection of personal data allow us to do so.

We reserve the right to anonymize the data that you provide to store it in aggregated form and to combine it with other data to create anonymous statistics.

Data Security

Stream Measurement Ltd take all measures possible to protect the data we hold from unauthorised access, improper use, disclosure or loss. To ensure the confidentiality of this data we use robust security methods and the latest high-level security systems.

We cannot assume any responsibility and expressly disclaim any liability for the security of your data during transmission. It is your responsibility to ensure the computer you are using is adequately secured and protected against malicious software and the like.

Use of Data

Stream Measurement Ltd collects and uses your personal data primarily to fulfil your requests such as answering your inquiries, processing orders and for the preparation, negotiation, execution and fulfilment of your contracts as well as to provide you with access to certain information.

To maintain customer relationships, we also store your personal data in order to better respond to your needs or to improve our products and services. Stream Measurement Ltd or a third party on our behalf may also use your personal data to inform you about our products and services that we believe could be of interest to you or to carryout online surveys from time to time.

You can choose to unsubscribe from these at any time by selecting this option on the email or emailing with your request to unsubscribe.

We also have the authority to use your personal data, mostly due to legal obligations, government or judicial orders, to establish or protect a legal claim, to defend a legal claim, for operational testing or revision, in connection with a sale, assignment or other transaction of the business or prevent misuse or other illegal activities.

Sharing of Data

We will not sell your personal data, nor will we share your data with anyone outside of our company other than external companies and representatives that may be undertaking technical maintenance or working on our belhalf to assist us with our business activities – in this case these companies and agents are contracted to maintain strict confidentiality.

Cookies and Traffic Logs

A cookie is small file placed on a user’s computer by a Website, which logs information about the user and their previous/current visits for the use of the site next time the user makes contact. More information about cookies can be found in Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003 which can be accessed by going to the Information Commissioner’s website and following the relevant link

We use cookies on our Website to collect limited personal information. These cookies are used to assist in the delivery of services to you and for some technical reasons such as mapping co-ordinates. You can use your browser software to restrict or to refuse to accept these, or at a later point in time, to remove them. We do not pass on information gathered from these cookies to any third party without your express consent. Cookies will not be used where the data can be obtained anonymously.

We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

We conduct an online survey of website usage. This is used to gauge our service, collect demographic information and other information that we may find useful to help us improve the service provided by the web site.

The survey method deposits a cookie on visitors’ computers. The cookie is used to count the total number of unique visitors who are accessing the website over a particular period of time and to identify web visitors who have already been offered the survey so that they are not prompted to participate a second time within any three month period. These surveys are optional and we may share non-personal, aggregated information with third parties.


Our website may contain links to other sites. Stream Measurement is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our website.

Notification of Changes to Policy

If we decide to change our privacy policy, we will post details of any changes on our Homepage. This will help ensure that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we share it with other parties. If you have any concerns, questions or comments please email

How to contact us

Please contact our Data Protection Officer, Siobhan Dalby, if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact our Data Protection Office please send an email to, write to Data Protection Officer, JWF (Group) Ltd, 85 Seaward Street, Glasgow G41 1HJ, United Kingdom or call +44 (0) 141 880 7455.