Investing in expertise: team training at Red Seal, South Carolina, USA
We recently sent two of our senior service engineers to the Red Seal Measurement facility in South Carolina for specialist training on Neptune flow meters.
Stream Measurement, part of the JWF Group, has proudly represented Red Seal Measurement as a channel partner since 1999. We are the exclusive UK and EMEA partner for its Neptune range of flow meters which means it’s critical that our team remains at the forefront of product knowledge and technical capability.
This one-off training opportunity was particularly significant. Although both engineers are seasoned professionals, this marked their first visit to the Red Seal Measurement headquarters since joining JWF less than three years ago. The trip deepened their understanding of Neptune’s precision-engineered technology and provided valuable hands-on experience directly from the source.
Robert Allan, Director at JWF said: “We believe in more than just supplying industry-leading flow measurement products, and pride ourselves on offering full lifecycle support for every solution we deliver. Our relationship with Red Seal spans more than two decades, and this visit underlines our long-standing commitment to both our partners and our customers. It’s not just about delivering a product, it’s about delivering confidence in our long-term service and support capabilities.”
This training ensures our engineers are fully equipped to deliver expert service that matches the quality of the Neptune products we supply.
As part of our comprehensive support offering, we provide:
- On-site flow meter calibration and verification
- Responsive technical support and diagnostics
- Cost-effective flow meter repair and refurbishment services
Whether you're investing in new flow meters or looking to extend the life of your current systems, we’re here to support you every step of the way.